Refund and Returns Policy

Refund and Returns Policy

1. Overview

At IPTV Smarters Pro Subscriptioncustomer satisfaction is our priority. We strive to provide a seamless streaming experience. However, due to the nature of digital services, our refund and return policies are outlined below.

2. Refund Eligibility

We offer refunds under the following conditions:

  • If the subscription service fails to activate after 24 hours of purchase.
  • If the service does not work as described and our support team is unable to resolve the issue.
  • If the subscription credentials are incorrect and cannot be rectified.

Refund and Returns Policy

4. Requesting a Refund

To request a refund, please follow these steps:

1️⃣ Contact our support team at [Insert Contact Email] with your order details.
2️⃣ Explain the issue and provide relevant proof (screenshots, error messages).
3️⃣ Our team will review your request and respond within 48 hours.
4️⃣ If approved, refunds will be processed within 5-10 business days via the original payment method.

Refund and Returns Policy

5. Service Cancellation

  • Customers can cancel their subscription anytime, but refunds are not issued for unused time.
  • Cancellation requests must be submitted at least 48 hours before the renewal date to avoid automatic charges.

6. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be notified via email or on our website.

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